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About TradeCredits Phone System
What is the Phone Number & When Can I Call?

To access your TradeCredit Account you can contact info@tradeaway.com 24 hours a day 7 days a week.
 

What Information Will I Need Prior to Calling?
You will need both your account number and the buyers account number. If you are calling for the balance of your TradeCredit account you will also need your pin number.
 
Directions for Phone System
  • At the prompt enter your Account number followed by # key
    • The # key will accept your account number.
    • The *key will allow you to reenter your account number.
  • Next you will be asked if you would like to do a standard -transaction, know the balance of your account or an escrow transaction
    • For a standard -transaction enter 1
      • Enter the buyers account number followed by the # key
      • You will be asked if the buyers account number you entered is correct

        if it is

        • enter the # key to Accept
        • or * and enter the number again
    • For your acount balance amount enter 2
      • Enter your pin number
      • You will be asked if the pin number you entered is correct

       

        if it is

      • enter the # key to Accept
      • or * and enter the number again
    • For an escrow transaction enter 3
      • Enter the buyers account number followed by the # key
      • You will be asked if the account number you entered is correct

       

        if it is

      • enter the # key to Accept
      • or * and enter the number again

       

If you are having problems please contact theTradeAway office at info@tradeaway.com.


 

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